When I tried to activate a FULL license Reward with a code, there is a mesaage : Your activation failed . You have an error in your licensing process: ERROR -160. Somebody knows about this error, how can I fix it?

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When I tried to activate a FULL license Reward with a code, there is a mesaage : Your activation failed . You have an error in your licensing process: ERROR -160. Somebody knows about this error, how can I fix it?
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